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First Steps

After your tenant has been provisioned through the onboarding process, follow these steps to set up your virtual airline.

1. Configure Branding​

Navigate to Backoffice → Settings → Branding to upload your airline's logo, favicon, and banner. Set your primary brand color — the entire UI will tint to match.

2. Create Your Airline​

Go to Backoffice → Airlines and create your first airline entry with ICAO/IATA codes, callsign, and logo. Assign hub and base airports once you have airports configured.

3. Add Airports​

Navigate to Backoffice → Airports to add the airports your airline will operate from. You can use the auto-fill feature to fetch airport data from OpenAIP by entering an ICAO code. After creating an airport, configure its briefing with runways, services, threats, stands, and alternates.

4. Build Your Fleet​

Set up the fleet hierarchy in Backoffice → Aircraft:

  1. Create a Fleet — A top-level grouping (e.g., "Boeing 737 Family")
  2. Create Subfleets — Variants within the fleet (e.g., "737-800", "737 MAX 8")
  3. Add Aircraft — Individual tail numbers with registration, performance data, and optional SimBrief profile

5. Define Schedules​

Go to Backoffice → Schedules to create flight routes connecting your airports. Each schedule needs an airline, departure/arrival airports, and flight numbers. Use the Batch Allowlist tool to restrict which aircraft types can fly specific routes.

6. Set Up Ranks​

Navigate to Backoffice → Ranks to define your career progression ladder. Set the lowest rank as the default (new pilots start here). Configure flight hours, flight count, and points requirements for each promotion tier.

7. Configure Flight Safety​

  • FDM Profiles — Create monitoring profiles with triggers for landing rate, overspeed, stall warnings, and other flight safety parameters. Assign profiles to fleets or individual aircraft.
  • Restrictions — Optionally add license or rank requirements to specific aircraft, airports, or schedules.

8. Invite Your Pilots​

Go to Backoffice → Users to create pilot accounts. Assign them the appropriate role — most pilots just need the default user role. Staff members who will help manage the airline should be assigned the Administrator or Operations Staff role.

Pilots who register through the self-service form will need to verify their email address before they can book flights. They can browse the platform freely while verification is pending.

What's Next​

Once the basics are in place, explore the advanced features:

  • Flight Attendants — Set up cabin announcements with ElevenLabs TTS
  • Maintenance — Define A/B/C/D check intervals
  • vOCC — Enable AI-powered dispatch with weather advisories and arrival information
  • Points — Configure the points economy for bookings, licenses, and rewards